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Troubleshoot common problems

A few tactics can resolve many issues that people have while using SimpleReport. Try these if you’re having trouble:

  • Click the refresh button on your web browser to refresh SimpleReport
  • Log out of your SimpleReport account, and then log back in
  • Make sure that your internet connection is working
  • Reboot your device

If you’re still having trouble, here are solutions for common issues.

Try resetting your password. If that doesn’t solve the problem, ask an administrator about your account.

If you’re still having trouble after trying these steps, contact us.